Enforcing air passengers’ bill of rights
In the last one week or thereabout, the Nigeria Civil Aviation Authority has embarked on a media hype aimed at sensitising Nigeria air travellers to what it calls Passengers’ Bill of Rights. This is a right step in the right direction, it must be stressed. It is actually long overdue. Truth be told, the country’s aviation industry is undergoing a lot of innovation and face-lift. Many of the nation’s airport terminals such as those in Lagos, Benin, Enugu, and Kano have been remodelled while some are still under reconstruction. To most observers, the aviation industry is well-regulated. Aside from the Federal Ministry of Aviation, there are six other parastatals or agencies under it. They are the Nigeria Meteorological Agency, Nigeria Airspace Management Agency, Federal Airport Authority of Nigeria, Nigeria Civil Aviation Authority, Accident Investigation Bureau and Nigeria College of Aviation and Technology. There are 16 airports and 16 airlines licensed to operate dom...